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Know your rights

Highway Support is not only here helping people with the ever-changing world of technology, assisting you on how to save money but also now acting as forum to stop you getting 'ripped off'! For instance were you aware that major changes, specifically to help you (the consumer) out, took place last Oct 2015 when the Consumer Rights Act changed? For instance: - Shoppers now have 30 days to return faulty goods and get a full refund (previously you were only 'entitled' to 'reasonable time', which was set by the manufactures themselves); - There is better protection against digital downloads (think about e.books, online films or music) that infect a computer with a virus - the provider can be liable to pay compensation for getting it removed.

Phil on 24/3/16
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