Highway NewsLatest UpdatesTopicsAll ItemsSearch

Please login to amend subscriptions.

« Back to previous

why it is important to identify your customer when you are working online?

You not only need to increase your customer base in order to be competitive in a company that depends on customers, but you also need to build customers for life. These customers become your secret sales team if you can do that. I'm pleased you've included understanding. know your customer and that only happen when you start listening to them. Listen, actually, to what makes them happy and to what problems they may have. A happy customer service team is one of the added benefits of understanding your clients. Taking an occasional complaint from someone you've spoken to before and who's the account you're familiar with, isn't going to be just as frustrating. I've seen the real-world advantages of a top-notch.

Nancy1 on 21/9/20
You must be logged in and approved as a forum user to discuss.

The Highway Forum is a place where you can find out what is happening in the world of technology and Highway itself...

How to use the Forum
Forum Guidelines
Ask us anything?

Registered users only…. type your question here and we’ll get back to you as soon as possible...